Maintenance Planner
Primary Role: The primary role of the Maintenance Planner is to prepare long-term maintenance plans on behalf of Plan Heaven Limited (The Company).
Qualifications: The Maintenance Planner is required to hold a current full New Zealand driver’s license.
Reporting: The Maintenance Planner will report to the Managing Director.
Major Objectives: The Major Objective of the Maintenance Planner is to write up long-term maintenance plans for The Company's clients meeting the minimum quality and customer service standards established by The Company.
Key Tasks, Responsibilities and Activities:
The Maintenance Planner is required to personally,
Carry out all of the tasks required to complete a long-term maintenance plan in accordance with the standards laid down by The Company.
Understand the liabilities associated with their role and take appropriate care in their work to limit liability for the planner and The Company.
Ensure that the plans meet with the client's requirements providing they don't introduce any liability for the planner or The Company.
Ensure plans are prepared within the timeframe agreed with the client.
Build all plans exclusively in The Company's web application.
Observe The Company's standards in regard to personal presentation.
Observe The Company's health and safety standards during any site visit and inspection.
Accurately maintain records as required by The Company.
Within reasonable expectations, be readily available to undertake work and accept all and any jobs offered.
Specific Expectations:
The Maintenance Planner is expected to,
Personally provide all of The Company’s customers with efficient and courteous service at all times.
Personally provide all of The Company’s suppliers and associates with efficient and courteous service at all times.
Maintain a healthy working relationship with management and all other members of the team.
Ensure that their personal appearance and all equipment in their charge including their vehicle are always presented in a professional manner.
Reply to all emails, phone messages and texts in a timely manner.
Always maintain the strictest confidentiality of information about The Company, its clients and its staff.
Maintain an up to date understanding of the law and the ethical standards operated by The Company and always work within those standards.
The Maintenance Planner is encouraged to,
Undertake continued professional development and maintain an up to date personal knowledge base.
Gain and maintain a good understanding of sales and marketing and The Company's objectives in these areas.
Carry out sales and marketing activities looking to secure jobs for themselves and The Company.
Be an active and enthusiastic member of the team and work with the team towards achieving the goals set.
Become involved with the day to day decision making and setting of targets and make suggestions as to how the business and team can improve its results.
Prepare and follow up quotes for clients when requested using the template provided.
If you have any feedback or questions please use the Contact form.
The Plan Heaven team.